Returns & Exchanges
At Not A Boring Box, we want your home to be a reflection of your unique style, which is why we offer a 30-day window for returns on all non-customized decor. If your selection doesn't perfectly fit your space, we are committed to making the exchange process as seamless as possible.
Initiate Your Request
Log into your account portal or visit our returns page with your order number and zip code to start the process.
Prepare the Package
Carefully pack the items in their original protective packaging to ensure they arrive back at our warehouse in pristine condition.
Ship It Back
Print your prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing